Order Process & Packaging

Order Process & Packaging

How Ordering Works

1. Place Your Order

Confirm your desired quantity and sizes

Provide us with your Purchase Order (PO)

Receive your invoice and confirm delivery details

2. Secure Production Slot

Make a 50% advance payment

Receive estimated lead time for your order

For private label packaging: Submit your artwork

3. Quality Assurance

We carefully prepare and pack your order

Receive photos of your packed goods for approval

Complete the final payment

4. Shipping & Document Preparing

We prepare all necessary export documents

Confirm your preferred dispatch date

Your order is on its way!

5. Delivery & Support

Receive all relevant documents via email

Get your tracking number and estimated delivery date

Enjoy your premium pet chews!

Packaging

A toy delivery truck on top of a cardboard box with other boxes around it, some marked as fragile. There are also small white blocks with pushpins on them. The background is a plain, light yellow color.

We follow the standard procedure set by our Quality inspection department to ensure the quality and the conditions of our products are excellent. 

Processed chews are wrapped in muslin cloth to maintain optimal moisture levels and prevent spoilage. They are then placed inside carton boxes with holes to allow the chews to breathe.

  • We ship your chews worldwide, offering both air cargo and container options. 
  • Regular status updates keep you informed about your order’s progress, to help you plan confidently.

We also offer: 

  • White label packaging in the retailer’s brand
  • Designing support 
  • Material consultancy 

Safety and Quality

We are FDA certified and also hold ISO, HACCP, SA8000 certifications. Our chews also meet the stringent quality standards of DFTQC, a Nepalese government agency.

Support After Delivery

We'll evaluate your storage facilities (temperature, airflow, etc.) to recommend proper storage practices and prevent mold growth. We can also advise on packaging materials for retail sale.

Dedicated to Innovation

Our passionate team, with extensive experience in dog treats, is constantly developing new and exciting chew options.

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